Sve ponude
Ensuring high guest and employee satisfaction through professional, customer-focused service and a positive team environment.
Collaborating with kitchen and marketing teams on menu design, lifestyle offerings, events, and communication strategies aligned with market trends.
Leading employee training in service, food safety, and beverages; conducting briefings, assigning tasks, and monitoring performance for continuous improvement.
Overseeing daily service operations, ensuring adherence to standards, resolving guest concerns, and managing service agreements and POS operations.
Planning employee scheduling, monitoring inventory, controlling costs, and optimizing resources during seasonal fluctuations.
Contributing to business planning, budgeting, and financial targets while maintaining operational quality.
Ensuring compliance with food safety, hygiene, and safety regulations, implementing continuous quality improvements.
Fostering effective communication and teamwork across departments, promoting a strong company culture.
Maintaining professional presentation, punctuality, and grooming in line with company standards.
Adapting to changing operational needs and supporting other departments during peak periods.
Ensuring proper maintenance and efficient use of operational equipment and resources.